Ellis Island Casino & Hotel
Privacy Policy for Email & SMS Marketing
Last Updated: SEPTEMBER 3, 2025
Ellis Island Casino & Hotel (“Ellis Island,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you sign up to receive marketing communications via email or SMS text message about our hotel offers, dining specials, events, and related hospitality services.
If you do not agree with this Privacy Policy, please do not opt in to our communications.
1. Information We Collect
Personal Information: When you sign up for our SMS or email program, we may collect your name, email address, phone number, and other information you voluntarily provide (such as preferences for dining or hotel offers).
Automatically Collected Data: We may collect limited technical data—such as IP address, browser type, or pages visited—when you interact with our website or email campaigns, to help us improve our services.
No Sensitive or Gambling Data: We do not collect information related to gaming or gambling activities for our messaging programs.
2. How We Use Your Information
We use the information you provide to:Send you offers, promotions, and updates about Ellis Island hotel stays, dining, and events.
- Respond to inquiries and provide customer support.
- Analyze engagement to improve our messaging program.
- Comply with applicable legal and regulatory requirements.
3. Sharing Your Information
We do
not sell or share your personal information with third parties for their own marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS Program Details
- Opt-In: You will only receive SMS messages if you have explicitly opted in.
- Message Frequency: You may receive up to 4 messages per month, though frequency may vary depending on promotions.
- Opt-Out: You can stop receiving SMS messages at any time by replying
STOP. You will receive one final confirmation message, and then no further messages will be sent unless you opt in again.
- Help: Reply
HELP or contact us at
[email protected] or (702) 733-8901 for assistance.
- Message & Data Rates: Standard carrier rates may apply.
5. Data Security & Retention
We use appropriate technical, administrative, and physical safeguards to protect your personal information. While we take reasonable measures to protect your data, no transmission or storage system can be guaranteed 100% secure.
We retain your data only as long as necessary to provide services, comply with legal obligations, or for legitimate business purposes.
6. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the “Last Updated” date clearly shown.
7. Contact UsIf you have questions about this Privacy Policy, please contact us:
Email:
[email protected]Phone: (702) 733-8901
By visiting Ellis Island Casino and Brewery’s website you acknowledge that you have read, understand, and agree to the Ellis Island Casino and Brewery’s Privacy Policy and that the laws of the State of Nevada shall be applicable regarding any disputes. You are also aware that electronic transmissions are considered to be public rather than private media and that any information you provide is considered to be the property of Ellis Island Casino and Brewery. Ellis Island Casino and Brewery will not be held liable for any loss, injury, or other damage that arises from the use of this site, including the dissemination of information that is provided by other parties contributing to this site. We also reserves the right to change, at any time, any of the terms and conditions and to modify, add, or remove sections of this privacy Policy. If you do not agree with the terms and conditions of this privacy policy, please feel free to call us at 702-733-8901 for more details.
Visitors who browse this website do so on an anonymous basis. We have not configured this website to collect any information from your computer without your input. Unless you have voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other info
Cookies are used to store information as you click from page to page on a website. Cookies do not contain your name, address, telephone number, email address, credit card number, or any other information that personally identifies you. The use of cookies is an industry standard and cookies are used by most major commercial websites. Cookies help track our Internet site and links to our advertising and marketing programs. You may adjust your browser to deny the acceptance of cookies, however, you may not be able to use some of the features of the website.
RESPONSIBLE GAMING
To promote responsible gaming, Fame Operating Co. Inc DBA Ellis Island Casino will will continue to:
- Enforce state law which requires guests to be 21 years of age to gamble in the resort
- Educate our employees through a variety of programs and methods on responsible gaming policies and procedures
- Provide information to our employees about resources for assistance with problem gaming
- Provide information to our patrons, through a variety of methods both at our casinos and on our websites, about responsible gaming, win-loss odds on casino games and resources for assistance with problem gaming
- Serve alcoholic beverages responsibly
- Monitor vigilantly to prevent underage gambling and unattended minors in our casinos
- Advertise responsibly
- Fund responsible gaming research
If you wish to view a full copy of the AGA Code of Conduct for Responsible Gaming, log on to the AGA website at www.americangaming.org
If you wish to view the AGA’s win-loss brochure, “The Guide to House Advantage,” log on to www.americangaming.org
Copies of the brochure “When the Fun Stops – Understanding Compulsive Gambling” are available at our Casino Cage.
